Privacy Policy
Data Controller: Lorna Boyle of Lorna Boyle Therapy
Email: lornaboyletherapy@gmail.com
Phone: 083 381 5651
Website: https://www.lornaboyletherapy.com/
As a practising psychotherapist based in Ireland, I am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, store, share and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Changes to this policy:
I may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Any updates will be posted on this page with a revised date.
Last Updated: 03.01.2026
What Personal Data I CollectI collect and process personal data about you when you engage with my services, including when you:
Contact me via email, phone or website forms
Attend therapy sessions
Complete intake forms or questionnaires
Types of personal data may include:
• Name and contact details (email, phone, address)
• Personal and health information relevant to your therapy
• Emergency contact information
• Session notes and therapeutic records
• Payment/billing information
• Communication records (email/text)
Sensitive personal data (e.g., health information) is only collected if it is essential for the assessment and provision of therapy services.
Legal Basis for Processing Your DataYour personal data is processed on the following lawful bases:
• Performance of a contract — to provide psychotherapy services to you.
• Legal obligation — to maintain records for professional and regulatory purposes.
• Explicit consent — where required (especially for sensitive personal data).
• Legitimate interests — to communicate with you, respond to enquiries, and manage appointments.
How Your Data Is UsedYour personal data is used for:
Assessing and delivering therapy services
Communicating with you about appointments and queries
Treatment planning and clinical records
Processing billing and payments
Meeting legal and professional record-keeping obligations
Your data will not be used for marketing or shared with third parties for advertising purposes.
Data Sharing and ConfidentialityYour personal information will be kept strictly confidential and will not be shared with third parties except when:
You have given explicit consent
Required by law (e.g., in cases of risk of serious harm)
Required for professional supervision while maintaining confidentiality
Required by regulatory or statutory bodies
Any service providers involved (e.g., secure record-keeping or IT support) are GDPR-compliant.
Data RetentionI retain personal and therapy records only for as long as necessary to fulfil clinical, legal, and professional obligations. In line with Irish guidelines, clinical records are usually retained for a minimum of 7 years after the end of therapy. After this period, data is securely deleted or anonymised.
Website Data and CookiesMy website may collect basic technical data (e.g., IP address, browser type) to help with website analytics.
If any cookies or tracking tools are used on this site beyond essential functionality, you will be notified and asked to consent.
Your Rights Under GDPRYou have legal rights concerning your data, including:
Right of access — request a copy of personal data held about you
Right to rectification — correct inaccurate data
Right to erasure — request your data be deleted (where lawful)
Right to restrict processing — limit how your data is used
Right to object — oppose certain types of processing
Right to data portability — where applicable
Right to withdraw consent at any time
dublinpsychotherapist.ie
To exercise any of these rights, please contact me at lornaboyletherapy@gmail.com
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Data SecurityI take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure or damage. These include encrypted digital storage, secure files, and access-controlled systems.
ComplaintsIf you believe your data has been handled improperly, you can lodge a complaint with the Data Protection Commission (DPC) in Ireland:
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: https://www.dataprotection.ie
Phone: +353 76 110 4800